carol_g_devore_mdCarol Gordon DeVore,  M.D.

After over twenty five years in the private practice of Allergy and Asthma, DR. CAROL GORDON DeVORE is excited to be changing directions within the healthcare field.  Through Amazing Healthcare Consultants (AHC), Dr. DeVore will be able to use her medical knowledge as well as her strong interpersonal and communication skills to help people in a very different way:  to navigate their way through the complicated healthcare “maze”. By preparing clients for their doctor’s visits, Dr. DeVore will help them learn to ask the appropriate questions and get the answers they deserve.  Although she will be hanging up her stethoscope, Dr. DeVore will continue to carry with her the compassion and dedication she developed throughout her medical career and will put those skills to work advocating for AHC clients.

Dr. DeVore is a Detroit native.  She attended both University of Michigan and Michigan State University for her undergraduate studies.  (Wonder who she roots for in an intrastate rival athletic competition?)  Her graduate medical degree was earned from the University of Toledo College of Medicine.  Married to Mark DeVore, a private practice Gastroenterologist, she is the mother of three sons who are in varying stages of their education.  Following her own advice to maintain a healthy balance in life, outside of work Dr. DeVore can often be found exercising at her fitness club, cycling or kayaking outdoors in good weather, knitting, cooking, playing Mahjong with her friends or playing with her canine best friends Jack and Watson.

Family is central to Dr. DeVore’s values.  She is blessed to still have her active, engaged and very independent mother sharing in her life.  Her father, a cardiologist, lost his fight with lung cancer in July 2007.  By watching her father’s journey through the healthcare system, Dr. DeVore learned lessons not taught in medical school.  She honors her mother’s good health and her father’s memory by using her awareness, her experience and knowledge, and compassion to guide others as they journey through aging and illness.

 

rachel-healthcare-consultantRachel Decena, Healthcare Claims Specialist

Rachel Decena co-founded Amazing Healthcare Consultants with Dr. DeVore in 2011 and brings over 20 years of experience as a health insurance claims specialist to help individuals and families evaluate, understand and make educated choices about their health insurance policies. Rachel is always by a client’s side, working to resolve billing discrepancies or claim denials. Her entry into healthcare was as a Medical Assistant, having received her certification from Kee Business College in Norfolk, VA. Working in a variety of clinical settings, Rachel expanded her office responsibilities to include Medical Billing and Coding, and Office Management.

Rachel is a member of the Michigan Billers Association and continues to stay up to date about many changes in the health insurance industry by attending seminars and workshops on such topics as Medical Coding, Medicare, and The Insurance Exchange or“Healthcare.gov”. Rachel is proud of her designation as a Certified Senior Advisor which validates her interest and competence in understanding the financial, health and social issues that seniors face.

Everyone’s needs are different, and Rachel takes the time to make sure she appreciates every client’s individual preferences, priorities, and concerns.  Helping people through difficult times is the foundation for Rachel’s deep commitment to Amazing Healthcare Consultants.

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